Learning Paths for Manu

Multiple ways to grow your tech knowledge β€” pick the lanes that fit how you learn best
Career Growth Self-Directed Keep Bookmarked

There's no single path into tech. Some people learn from books, some from videos, some by breaking things and fixing them. This page gives you a variety of lanes β€” try a few, see what sticks. The best resource is the one you actually use.

πŸŽ“

Free Certifications & Structured Courses

Structured

These are proper courses β€” many from Google, Microsoft, and Cisco β€” that give you a certificate at the end. They take weeks to months but build real, resume-worthy foundations.

  • πŸ₯‡
    Google IT Support Professional Certificate
    The gold standard for entry-level IT. Covers troubleshooting, networking, operating systems, system administration, and security. ~6 months at 5 hrs/week. On Coursera β€” financial aid available.
    coursera.org β†’ "Google IT Support"
  • πŸ“˜
    Microsoft Learn
    Free, self-paced modules on Windows, Azure, Microsoft 365, and more. Interactive sandboxes let you practice in a real environment. Start with the "Windows Fundamentals" or "Microsoft 365 Fundamentals" paths.
    learn.microsoft.com
  • 🌐
    Cisco Networking Academy β€” Getting Started
    Free intro courses on networking, cybersecurity, and the Internet of Things. Hands-on simulations. No prior knowledge needed β€” perfect for understanding how networks actually work.
    netacad.com β†’ Courses β†’ "Getting Started"
  • πŸ›‘οΈ
    CompTIA A+ Fundamentals (Professor Messer)
    Free full video course covering everything on the CompTIA A+ exam β€” the industry-standard entry-level IT cert. You don't need to take the exam to learn from the material. Hundreds of videos, all free.
    professormesser.com β†’ Free A+ Course
  • ☁️
    AWS Cloud Practitioner Essentials
    Amazon's free intro to cloud computing. Even if SPS runs on-prem, understanding the cloud is essential for any tech career. ~6 hours total.
    aws.amazon.com/training β†’ Cloud Practitioner
πŸ”§

Hands-On Build Projects

Tactile

The fastest way to learn is to build something that breaks β€” and then fix it. These projects start cheap or free and scale up as you go.

  • πŸ–₯️
    Set up a virtual machine (VM)
    Install VirtualBox (free) on your own computer. Spin up a Linux VM (Ubuntu is beginner-friendly) and a Windows Server VM. Break them on purpose. Learn snapshots so you can rewind mistakes. This is how sysadmins practice.
    virtualbox.org + ubuntu.com/download
  • πŸ₯§
    Raspberry Pi home lab
    A $35 computer the size of a credit card. Use it to run a web server, a network ad-blocker (Pi-hole), a media server, or just practice Linux. Tons of beginner guides online. The Pi 4 or Pi 5 are current.
    raspberrypi.com β†’ "Projects"
  • πŸ’Ύ
    Resurrect an old computer
    Grab a decommissioned machine (ask Marcus β€” we probably have some). Wipe the drive, install an OS from scratch, configure it, join it to a domain. The full lifecycle. You'll learn more from one rebuild than from ten lectures.
  • πŸ•ΈοΈ
    Build a simple website and host it
    Learn basic HTML/CSS. Make a single-page site about something you care about. Host it for free on GitHub Pages or Netlify. Understanding how the web actually works β€” DNS, hosting, HTML β€” pays dividends in IT.
    freecodecamp.org β†’ Responsive Web Design
  • πŸ”Œ
    Cable crimping & hardware teardown
    Learn to crimp an Ethernet cable (T568B standard). Open a dead desktop and identify every component. These are physical skills that separate you from people who've only read about hardware.
πŸ“Ί

YouTube Channels Worth Your Time

Visual

These channels teach real IT skills β€” not hype, not drama. Subscribe to a few and watch when you've got downtime.

  • πŸ”§
    Linus Tech Tips
    Entertaining hardware reviews, build guides, and server-room tours. Not deeply technical but great for understanding the hardware landscape and what's current. Watch the "Server Room" and "Ultimate Tech Upgrade" series.
  • 🌐
    NetworkChuck
    High-energy networking and IT career content. Great beginner playlists on CCNA topics, Linux, and cybersecurity. Makes complex networking concepts approachable.
  • πŸ’»
    PowerCert Animated Videos
    Short animated explainers on networking, hardware, and IT fundamentals. DHCP, DNS, subnetting, VLANs β€” each concept gets a clear, visual breakdown in under 10 minutes. Perfect companion to the Acronym Buster.
  • πŸ› οΈ
    IT Career Questions (YouTube channel)
    Real talk about IT career paths, salaries, and day-to-day work. Good for understanding what different roles actually do β€” not just the job description version.
πŸ‘₯

Communities & Forums β€” Where to Ask Questions

Social

Every IT professional Google-searches problems daily. The skill isn't knowing everything β€” it's knowing where to find the answer. These communities are where working professionals trade knowledge.

  • πŸ”΄
    Reddit β€” r/sysadmin, r/ITCareerQuestions, r/techsupport
    r/sysadmin is where the pros vent, celebrate, and share knowledge. r/ITCareerQuestions has detailed Wiki pages mapping every IT role and how to get there. r/techsupport is good practice β€” read how people troubleshoot.
    reddit.com/r/sysadmin
  • πŸ“š
    Stack Overflow & Server Fault
    When you search an error message and land here, you're in the right place. Stack Overflow = programming. Server Fault = sysadmin. Super User = general computing. The voting system means wrong answers get buried.
    serverfault.com | stackoverflow.com
  • πŸ’¬
    Discord β€” IT & Tech Communities
    Active Discord servers for IT learning: "The IT Crowd," "Hack The Box," "Coding Garden." Real-time chat with people troubleshooting the same things you are. Search "IT Discord servers" to find active ones.
πŸŽ™οΈ

Podcasts β€” Learn While You Commute

Audio

Pop headphones in on the bus or during lunch. These are conversational, not lectures.

  • 🎧
    Darknet Diaries
    True stories from the dark side of the internet β€” hacks, breaches, and the people behind them. Gripping storytelling that teaches real security concepts without feeling like school.
  • 🎧
    Command Line Heroes
    Red Hat's podcast on the people who built modern tech. Stories about the command line, open source, and the programmers, hackers, and rebels who shaped computing. Great for understanding why things work the way they do.
  • 🎧
    The CyberWire Daily
    15-20 minute daily cybersecurity news briefing. Stay current on breaches, patches, and industry trends. Quick listen that builds security awareness over time.
⌨️

Tools to Learn Right Now

Practical

These are concrete skills you can practice immediately at SPS. They pay off every single day in IT.

  • πŸ’»
    Command Line (CMD & PowerShell)
    Stop using the GUI for everything. Learn: ipconfig, ping, nslookup, netstat, sfc /scannow, dism, gpupdate, whoami, systeminfo. PowerShell is the upgrade β€” learn Get-Command, Get-Help, Get-Process, Get-Service. Every senior tech lives in the terminal.
  • ⌨️
    Typing Speed
    If you type under 40 WPM, fix this. It's the single highest-leverage skill in IT support β€” every ticket, every email, every note. 10 minutes a day on typingclub.com or monkeytype.com. Target: 60+ WPM with accuracy.
    typingclub.com | monkeytype.com
  • πŸ“
    Markdown
    A lightweight way to format text that works everywhere β€” GitHub, Teams, Notion, documentation tools. Learn headers, bold, lists, links, and code blocks in 20 minutes. You'll use it for the rest of your career.
    markdownguide.org β†’ "Cheat Sheet"
  • πŸ“Š
    Excel / Google Sheets basics
    You don't need to be a wizard, but learn: sorting, filtering, basic formulas (SUM, AVERAGE, COUNT, IF, VLOOKUP), and how to make a readable table. Asset tracking, ticket metrics, inventory β€” it all lives in spreadsheets.
🏫

What to Observe & Learn at SPS

On The Job

You're sitting inside a real enterprise IT environment. Pay attention to these things and you'll absorb more in a semester than any online course can teach.

  • πŸ‘€
    How tickets flow through the system
    Watch how a ticket goes from intake β†’ triage β†’ assignment β†’ resolution β†’ close. Pay attention to escalation paths: who handles what, and why. This is how IT departments actually operate β€” it's as important as technical skill.
  • πŸ‘€
    Active Directory in the wild
    Ask Marcus to show you ADUC. Watch how accounts are created, disabled, moved between OUs. See group policy in action. AD is the backbone of most enterprise IT β€” understanding it early gives you a massive head start.
  • πŸ‘€
    How Marcus handles the room
    Watch how he talks to frustrated teachers, confused staff, demanding administrators. Note when he explains things in plain English vs. when he uses technical detail. The soft skills are the hard skills β€” and they're learned by observation.
  • πŸ‘€
    Asset management & inventory
    How are devices tracked? What's the lifecycle of a laptop from procurement to decommissioning? How do we know what's where? Understanding asset management separates a help desk tech from a systems thinker.

πŸ’‘ Marcus's Advice

Keep a running doc of questions. Every time you wonder "why do we do it that way?" or "what does that button do?" β€” write it down. At the end of the week, pick three and ask me. Curiosity is the single best predictor of who makes it in IT.